General Terms
1. Only players who have verified their email addresses are able to claim any Deposit Bonuses, Free Spins, Cashback or Promotions offered at HiSpin.
2. It is only possible to claim one deposit bonus per account/household/IP address/person. In case of multi accounting, we reserve the right to cancel the deposit bonus credited to the player accounts. Deposit bonus shall be credited in the same currency as your deposit amount. Every single bonus terms may differ for different currencies.
3. In order to claim a bonus, the minimum permitted deposit is 20 EUR (or its equivalent in any currency), unless otherwise stated in the bonus terms and conditions.
4. To claim a bonus, it must first be activated BEFORE the deposit is placed. To do so, click on “Account” and then “Wallet", then clicking the “Opt-in” button next to the Bonus. Alternatively, click the “I Have the Promo Code” button, and then enter the code.
5. Each promotion will have its own maximum bonus amount, stated in the detailed terms and conditions.
6. Any bonus will be credited to a player’s balance, and it will be subject to the standard terms and conditions of the site, which includes bonuses terms and wagering requirements.
7. Player can not start playing with bonus balance unless every real money balance is lower Than 0.2 EUR equivalent.
8. Players cannot use bonus funds while there are pending bets, such as unfinished Free Spin rounds, unclosed game sessions, or any similar game states.
If any form of bonus abuse is detected—such as attempting to hide the real money balance during gameplay—all bonus funds and associated winnings will be forfeited.
9. Unless otherwise stated in a bonus terms and conditions, the wager requirement for the bonus will be 40x. Bonus funds can’t be withdrawn until this wager requirement has been met.
10. The maximum winnings that will be paid out resulting from a wagering bonus is 1000 EUR (or its equivalent in any currency). Any winnings exceeding this amount will be forfeited.
11. Different games have different contributions towards the wager requirement, and they are as follows: Slots – 100%. Contributions differ for various games and are indicated in the respective game bonus terms and conditions.
12. Other Games may be excluded from time to time.
13. Only bets made using bonus funds will count towards the wagering requirement, and you will begin using your bonus money once you have used all personal funds.
14. The most you can bet when you have active bonus is 5 EUR (or its equivalent in any currency). Failure to adhere to these betting rules means that a bonus could be forfeited.
If the player makes a bet higher than 5 EUR (or its equivalent in any currency), the whole bet amount will be ignored when computing the wagering requirement.
Example:
The Max. Bet field for the active bonus is set to 5 Euros. If the player bets 10 Euros, the whole bet is ignored – not only the exceeding 5 Euros
15. Only fully settled bets contribute towards the wagering requirement.
16. Requesting a withdrawal of funds before wagering requirements have been met will lead to bonus money being forfeited and all funds won using the bonus money being lost.
17. Players are only allowed to have one active bonus at one time. Should you wish to activate a new bonus, but already have an existing active bonus, the existing bonus funds will be forfeited, as will any funds won using this bonus money.
18. All bonuses and promotions have an expiration time of 7 days, unless otherwise stated in the bonus individual terms and conditions. When a bonus expires, all bonus money, as well as money won using the bonus, will be forfeited.
19. Once a bonus has been fully wagered, forfeited, or lost, any remaining Free Spins or bonus game rounds linked to that bonus must not be used.
If a player intentionally exploits any in-game progression (such as unfinished bonus rounds or stored features) to gain an advantage using bonus funds—and subsequently attempts to claim winnings in real money—all such winnings will be forfeited.
20. Bonus funds and free spins do not qualify for jackpot bonuses, in alignment with the rules laid down by the software providers. Jackpot bonuses can only be won using actual funds.
21. Gamble and Double Up features do not count towards the wager requirements of any bonus. Free spins and bonus rounds also don’t count towards the wager requirements.
22. When playing parallel sessions only bets placed on first session opened will count towards wagering requirements of any bonus.
23. Players will be informed when any material changes are made to the terms and conditions. HiSpin reserves the right to make any non-material changes to the terms and conditions at any time, without any prior notice.
24. All bonuses offered by HiSpin are intended to be used by recreational players, and bonus abuse will not be accepted in any form. Should bonus abuse be suspected, HiSpin reserves the right to investigate, suspend or cancel any account.
25. HiSpin reserves the right to withhold payments from users who register using disposable email addresses or one-time mobile numbers.
26. Should we believe a player is abusing a bonus or promotion, we reserve the right to exclude those players from all bonuses and promotions at the site, for an indefinite period of time.
27. Should we suspect a player has committed bonus abuse, we reserve the right to forfeit the bonus and confiscate funds won using the bonus.
28. When any disputes arise, the decision of HiSpin team will be final.
29. HiSpin player agrees to take part in publicity should they win an amount that HiSpin team deems worthy of publicizing. All personal data is strongly protected, however HiSpin reserves the right to use a player’s first names and the initial of their last name in any promotions.
30. The English version of “Bonus Terms and Conditions” has full legal effect. The translations into other languages are made for informational purposes and to ease understanding for all players. In the event of any discrepancies between the English version and any other version, the English version will prevail at all times.
31. Once a player has qualified for the Bonus, their funds will be used in the following order:
Real Money
Bonus Funds
32. Any active reward will be cancelled by withdrawal request.
Free Spins/ Cashbacks
1. A free spins promotion can only be claimed once by a single person/account/IP address/household. In case of multi accounting, we reserve the right to cancel the free spins credited to your accounts.
2. The number of free spins you will receive will be clearly stated in the promotions terms and conditions.
3. Any money won using free spins will be credited to the bonus funds account, and will then be subject to standard terms and conditions, as well as wager requirements and bonus terms, unless otherwise stated in the separate bonus terms and conditions of the particular game.
4. The wager requirement for free spins is 40x the amount won using them unless expressly stated in the individual bonus terms and conditions.
5. Only bets made using bonus money will count towards the wagering requirement. Bonus money starts to be used when the deposit has been completely used.
6. Any money won using free spins is considered to be bonus money. It will only be converted to real money once the wagering requirements are met, unless otherwise stated in the separate bonus terms and conditions of the particular game.
7. Real Money in the main account will always be used before any money held in the bonus account.
8. When a bonus is pending or in the process of being turned over, the maximum bet amount allowed is 5 EUR (or its equivalent in any currency). Any player exceeding this bet amount risks having their winnings forfeited.
9. You must activate your Free Spins within seven (7) days of them being credited to your account, unless otherwise stated. Free Spins that haven’t been used within this time frame will be removed from your account.
10. Once Free Spins have been activated, you will have to choose the game, after choosing the game you have to play all spins there. Game can not be changed after it is chosen.
11. Once Free Spins have been activated, you will have one day (24 hours) to use them.
12. Free Spins can only be used on a specific game or games, and they can’t be transferred.
13. Deposit Cashback is credited after 1 day from countdown is finished, directly to Player’s main balance and DOES NOT have wagering requirements.
14. The minimum Cashback amount that can be claimed 1 EUR. Maximum limit is 1000 EUR (or its equivalent in any currency) unless otherwise stated in the separate bonus terms and conditions of the particular cashback promos.
15. Only bets that are fully settled and not in a pending state at the conclusion of the cashback period will be considered eligible.
Deliberate actions such as withholding or delaying the settlement of live table bets may result in the forfeiture of any cashback promos.
16. General bonus terms and conditions apply.
Miscellaneous and other significant terms
1.If any term of the offer or promotion is breached — or there is any evidence of a series of bets placed by a player or group of players that is connected to a deposit bonus, cashback promotions, enhanced payouts, risk-free bets, or any other promotional offer that results in guaranteed profits regardless of the outcome — HiSpin reserves the right to reclaim the bonus element of such offers and, at its sole discretion, either correct the winnings to reflect standard payout terms, void any opposite or risk-free bets, or forfeit related transactions entirely.
2. This promotion is intended for recreational players, and HiSpin may, at its sole discretion, limit the eligibility of players to participate in all or part of the promotion.
3. HiSpin reserves the right to amend, cancel, reclaim, or refuse any promotion at our discretion.
4. Members to the VIP Club is at the sole discretion of HiSpin. At any time, we reserve the right to either refuse or revoke your Club status.
5. VIP Club rewards and benefits are exclusively available to the account holder whose name is registered on the account. These privileges are non-transferable and may not be shared or moved between players or accounts.
6. All bonuses claimed as part of any promotion are valid for a period of 7 days. Any unused or unredeemed bonuses will be removed after 7 days, along with any winnings accountable to them.
7. We reserve the right to make any and all changes to our VIP Club offers at any time.